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Before you cancel

No tricks, no retention maze. Here is exactly what happens when you cancel a Resimay Pro subscription, and a lighter option if a full cancel is more than you need.

2-minute processEffective immediately
Your plan
Managed in Settings → Subscription
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What happens if you cancel
You keep Pro features until the end of the current billing period. Pay monthly, you get the rest of the month; pay quarterly, you get the rest of the quarter. No cutting you off mid-period.
Your data stays in your account on the free plan. Every saved job, tailored resume, cover letter, and interview note remains. Only the feature gate changes.
No further charges will be made. Your card stays on file with the payment processor only until the period ends, then the authorization expires.
We do not pro-rate refunds on time you have already paid for. The original charge for the current period stands.
A lighter option

If you are between searches, you do not have to close out. Cancelling already drops you to the free plan and keeps all your data, and you can reactivate Pro the moment you ramp up again. Sign in, open Settings, pick a plan, and Pro features come back instantly.

Open Settings →

You can cancel a Resimay Pro subscription any time. The whole thing takes about two minutes. You stay on Pro until the end of the current billing period, then the account drops back to the free plan automatically. No retention email, no friction.

The four steps

  1. Sign in at resimay.ai/login with the email you used at checkout. If you are not sure which email you used, check the receipt from your most recent payment.
  2. Open Settings from the dashboard. The link is in the account menu at the top right of every dashboard page. Scroll to the Subscription card.
  3. Click "Manage subscription." This opens the billing portal we use to handle payments. The portal is a secure page hosted by our payment processor.
  4. Choose "Cancel plan" and confirm. That is the last step. You will receive a confirmation email within a few minutes.

Refunds

We do not pro-rate refunds for unused time on a billing period that has already been charged. If you were charged today and cancel tomorrow, you keep Pro through the end of the period and the original charge stands.

Exceptions: if Resimay was unavailable for an extended period during your billing cycle, or if you were charged unexpectedly after asking us to cancel and the cancellation did not go through, write to [email protected] with the receipt and we will sort it out.

If the cancel button is not working

Two common causes:

  • You are signed in with a different email than the one you used at checkout. Sign out, sign back in with the email on the receipt, and try again.
  • The billing portal is open in a different tab and timed out. Close all the billing-portal tabs, click Manage subscription again from Settings, and use the fresh window that opens.

Still stuck? [email protected]. Reply within one business day. Include your account email and roughly when you started trying to cancel. That lets us trace it on our side.

Cancelling free-tier accounts

Free accounts do not have a subscription to cancel. There is no recurring charge. If you want to delete the account entirely (and the data with it), go to Settings → Account → Delete account, or write to [email protected] and we will run the deletion for you. Deletion is permanent within 30 days of the request, per our Privacy Policy.

Open Settings to cancel →Contact support instead

Cancelling takes effect at the end of the current period. You will not be charged again. You will be asked to sign in if you are not already.