Certified Medical Assistant with 4 years in high-volume family medicine, comfortable across patient intake, clinical procedures, and front-desk operations. Known for accurate charting in Epic and a calm bedside manner with anxious patients.
- Roomed an average of 30 patients per day, recording vital signs, medication lists, and chief complaints in Epic before the provider visit.
- Performed venipuncture and specimen collection for 15 to 20 patients daily, maintaining a first-stick success rate above 90 percent.
- Administered intramuscular and subcutaneous injections and assisted with minor in-office procedures under provider supervision.
- Restructured the daily scheduling template for a 4-provider clinic, cutting average patient wait time from 25 minutes to 14.
- Completed a 200-hour clinical externship across triage, phlebotomy, and EKG, working alongside three providers.
- Prepared exam rooms, sterilized instruments, and stocked supplies to keep room turnover under 5 minutes.
- Documented patient histories and verified insurance details, reducing intake errors flagged at billing.
Associate of Applied Science, Medical Assisting, Columbus State Community College
- Certified Medical Assistant (CMA), AAMA
- Basic Life Support (BLS), American Heart Association