Data entry clerk with 5 years keying high-volume alphanumeric and 10-key records into Excel, Microsoft Access, and Salesforce. Sustains 85 WPM at a 99.7% verified accuracy rate across 600+ records per shift. Reduced duplicate and mismatched records through systematic data validation and cleansing routines.
- Key 600+ patient and billing records daily into Epic and Microsoft Access at 85 WPM with a 99.7% audited accuracy rate
- Run weekly data validation passes using Excel VLOOKUP and conditional formatting, cutting duplicate records by 31%
- Digitize and index 200+ paper intake forms per week through OCR document imaging, retiring two physical filing cabinets
- Reconcile discrepancies flagged in monthly QA audits, resolving 95% of exceptions within one business day
- Entered shipment, invoice, and inventory data into SAP and NetSuite, processing 11,500 keystrokes per hour on 10-key entry
- Cleansed a 40,000-row customer database in Excel using PivotTables and macros, raising address-match accuracy to 98%
- Cross-checked alphanumeric entries against source documents, holding error rate below 0.4% across 12 consecutive audits
- Trained 3 seasonal hires on 10-key technique and the company's data verification checklist
- Transcribed policy applications into the agency management system, maintaining a same-day turnaround on 150+ files weekly
- Built a standardized intake template in Google Sheets that cut keying time per form by 20%
- Maintained confidential client records in line with company data privacy procedures
Alphanumeric data entry (85 WPM) · 10-key / 12,000 KPH · Microsoft Excel (VLOOKUP, PivotTables, macros) · Microsoft Access · Salesforce CRM · SAP and NetSuite ERP · Data validation and cleansing · OCR document imaging · Records management · Google Sheets
- Microsoft Office Specialist: Excel Associate (Microsoft)
- Typing certificate, 85 WPM (Typing.com)