Restaurant server with 4 years in high-volume casual and upscale-casual dining, comfortable running an 8 to 10 table section on a busy Friday and closing checks accurately in Toast. ServSafe Food Handler and TIPS certified, with a steady record of upselling appetizers and wine without slowing the floor. Known for fast, friendly turns and clean cash drawers.
- Serve a 9-table section during peak Friday and Saturday dinner rushes, handling 90 to 120 covers per shift while keeping food running on time with the kitchen.
- Lifted average check by roughly 14 percent through suggestive selling of appetizers, wine pairings, and dessert, ranking in the top three of a 22-server team for add-on sales.
- Enter and modify orders in Toast POS, split checks for large parties, and process card and cash payments with a balanced drawer at close.
- Cut average table turn time from 62 to 48 minutes by pre-bussing and coordinating with bussers and the host stand during the dinner rush.
- Ran a 6-table section and covered food running across the floor at a 140-seat bistro, learning the full menu and daily specials within two weeks.
- Answered allergen and ingredient questions and flagged dietary restrictions to the kitchen, keeping allergen errors at zero across two years.
- Trained four new hires on POS workflow, table maintenance, and steps of service during onboarding.
- Handled cash and card payments through Aloha POS and reconciled tips and the bank at the end of each shift.
POS systems (Toast, Aloha, Micros) · Upselling and suggestive selling · Cash handling and check reconciliation · Menu, wine, and allergen knowledge · Table turnover and section management · Multitasking under high-volume pressure · Steps of service and guest experience · OpenTable reservation and table management
- ServSafe Food Handler, National Restaurant Association
- TIPS (Training for Intervention ProcedureS) Alcohol Certification