Administrative assistant with 6 years supporting directors and cross-functional teams in fast-paced corporate offices. Manages complex calendars across time zones, coordinates domestic and international travel, and processes expense reports with full policy compliance. Trusted with confidential records and known for keeping multiple executives on schedule under tight deadlines.
- Manage Outlook calendars for 4 directors, scheduling 50+ meetings per week across 3 time zones with under 2% rescheduling conflicts
- Coordinate domestic and international travel through SAP Concur, booking flights, hotels, and ground transport while keeping trips within the corporate travel policy
- Process and reconcile 80+ monthly expense reports in Concur, cutting reimbursement errors by 30% after standardizing receipt submission
- Prepare board meeting materials in PowerPoint and Word, distributing agendas and minutes to 20+ stakeholders within 24 hours
- Maintain confidential personnel and contract files, ensuring records retention compliance during two internal audits
- Supported a 12-person department, answering a multi-line phone system and routing 60+ calls daily to the correct staff
- Built and maintained Excel trackers for supplies and budgets, flagging variances that saved roughly $8,000 annually
- Scheduled patient and vendor appointments in the practice management system, reducing double-bookings by 25%
- Processed incoming and outgoing correspondence, mail, and courier shipments while covering front-desk reception
Calendar and meeting management · Travel coordination · Expense reporting (SAP Concur) · Microsoft Outlook, Word, Excel, PowerPoint · Google Workspace · Data entry and records management · Front-desk reception · Confidentiality and discretion
- Certified Administrative Professional (CAP) - International Association of Administrative Professionals (IAAP)
- Microsoft Office Specialist: Excel Associate - Certiport