Cashier with 3+ years in high-volume grocery and retail checkout. Operates NCR and Square POS systems, balances drawers within $0.00 variance, and processes returns, exchanges, and price adjustments accurately. Greets customers, resolves checkout issues on the spot, and supports loss-prevention basics like ID verification and receipt checks.
- Operate front-end NCR POS lanes processing 250+ transactions per shift in cash, card, EBT, and mobile payments
- Reconcile cash drawers at open and close, maintaining $0.00 average variance across 12 months
- Process returns, exchanges, voids, and rain checks per store policy, resolving most checkout disputes before they reach a manager
- Train 6 new cashiers on register operation, scanning, bagging, and age-restricted ID verification
- Monitor self-checkout lanes and apply loss-prevention checks on flagged items and high-value carts
- Rang up purchases on Clover POS and handled cash, credit, and contactless payments with receipt accuracy
- Applied coupons, loyalty discounts, and manufacturer rebates, verifying expiration dates and terms
- Restocked front-end shelves, candy racks, and seasonal endcaps between transactions to keep displays full
- Answered product and pricing questions and directed customers to the correct aisle to reduce wait time
POS operation (NCR, Square, Clover) · Cash handling & drawer reconciliation · Returns, exchanges & voids · Customer service · Loss-prevention basics · Scanning & bagging · Age-restricted ID verification · Coupon & discount processing
- NRF Foundation RISE Up - Customer Service & Sales credential
- Food Handler Card (state-approved program)